Booking terms and cancellation policy

Career Change Course

If booking on the Career Change Course, full payment will be due six weeks prior to the start date, after the initial deposit on booking.

If for whatever reason you cannot attend, please note that the deposit is not refundable. If you do have to cancel, providing you give me two months notice or more, I will refund you any additional payments you have made towards the course.

Please note that I need a minimum number of people to run the course, so I reserve the right to cancel the course. If this happens, you will be refunded fully, or given the option to transfer on a different course. However, I am not liable for any losses incurred such as travel/accommodation fees.

In the unlikely event I cancel the course, I would give you at least one months notice.

If you aren't able to attend or complete a course, for whatever reason, we will not offer a refund. However, at our discretion, we may offer you a place on a different course at a later date.

Shorter courses and one to ones

Shorter courses and one to ones are payable on booking.

If you cancel your place on a course, up to 8 weeks before the course date, you will be entitled to a full refund - although an administrative fee of £30 will occur.

If you cancel within 4 weeks of the course date, you will be offered a 50% refund and an administrative fee of £30 will occur.

If you cancel within 4 weeks of the course, a refund won’t be offered, but you may be offered a transfer if applicable.  

Please note that I need a minimum number of people to run courses, so I reserve the right to cancel the course. If this happens, you will be refunded fully, or given the option to transfer on a different course. However, I am not liable for any losses incurred such as travel/accommodation fees.

In the unlikely event I cancel the course, I would give you at least one months notice.

If you aren't able to attend or complete a course, for whatever reason, we will not offer a refund. However, at our discretion, we may offer you a place on a different course at a later date.